Return & Exchange Policy
At The Rhinestone Belts, we want you to feel confident when shopping with us. If your belt is not the right fit or you need help with a return or exchange, our team is here to assist you.
30-Day Return Policy
We accept returns within 30 days of delivery as long as the item is:
Unused, Unworn, Undamaged, In original condition
Returned with the original packaging when possible
Items that are worn, used, damaged, altered, missing parts, or returned in poor condition are not eligible for a refund.
Size Exchanges
Ordered the wrong size? No problem. You may request a size exchange within 30 days of delivery.
Size exchanges are accepted as long as the item is unused, unworn, undamaged, and in original condition.
Exchanges are subject to product and size availability. If the requested size is not available, we may offer a return or help you choose another available option.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and help make it right.
Email us at support@therhinestonebelts.com and include:
Your order number
Clear photos of the item
Clear photos of the packaging
A brief description of the issue
How to Start a Return or Exchange
To request a return or exchange, please contact us at:
Email: support@therhinestonebelts.com
Please include your order number and the reason for your request. Once your request is reviewed, we will send you return or exchange instructions.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect due to our error.
Original shipping charges, if any, are non-refundable.
Restocking Fee
A restocking fee will be charged on approved returns. This fee helps cover inspection, handling, repackaging, and restocking costs.
The restocking fee will be deducted from your refund amount. Restocking fees may vary depending on the item condition, product type, and return reason.
Restocking fees do not apply when the item arrives damaged, defective, or incorrect due to our error.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method, minus any applicable restocking fee and non-refundable shipping charges. Please allow several business days for your bank or payment provider to process the refund.
Non-Returnable Items
The following items may not be eligible for return:
Used or worn items
Items damaged due to customer use
Altered or modified items
Items missing parts or original packaging
Final sale or clearance items
Custom or personalized items, unless defective or incorrect
Need Help?
For questions about returns, exchanges, or damaged items, please contact us: